Returns
Last Updated:
We want you to feel confident when purchasing from us. If your product is not right for you, you may be eligible to return it within 30 days of delivery.
Return eligibility
Products must be returned within 30 days of delivery and should be in their original condition. Where possible, please include the original packaging, accessories, manuals, and other items included with your order.
Products that have been damaged through misuse, accidents, unauthorized modifications, or normal wear may not qualify for a return.
How to start a return
Contact our support team with your order number and the reason for your return. We will provide return instructions and confirm whether your order is eligible.
Please do not send a product back before receiving return instructions from our team.
Refunds
Once your returned product has been received and inspected, we will process the approved refund to your original payment method.
Shipping charges may be non-refundable unless the return is due to a defective, damaged, or incorrect product.
Damaged or incorrect orders
If your order arrives damaged or you receive the wrong product, contact us as soon as possible with your order number and photos of the package and product. We will review the issue and help arrange a replacement or appropriate resolution.
Exchanges
If you need a different product, we may recommend returning your original order and placing a new order. Availability may vary.
Final sale items
Products clearly identified as final sale at the time of purchase may not be eligible for return unless they arrive damaged or defective.
